U.S. Citizen Services

ANNOUNCEMENT: As of Wednesday, October 18, 2023, the U.S. Embassy in Yerevan will no longer accept U.S. currency $100 notes issued prior to October 8, 2013 for any consular services. The Embassy will continue to accept U.S. currency $100 notes issued after October 2013.  (An example of acceptable $100 notes can be found here). As a reminder, the Consular Section of the U.S. Embassy in Yerevan only accepts payments in U.S. currency and Armenian dram.  Credit cards and checks are not accepted.  U.S. citizens may also use pay.gov for adult passport renewals and Consular Report of Birth Abroad.

ANNOUNCEMENT: Beginning July 9, 2023, U.S. Embassy Armenia will begin accepting online fee payments for adult U.S. passport renewal applications. Paying online allows you to mail your application to the U.S. Embassy without the need to apply in person. Please click here to see if you are eligible for online renewal.

U.S. citizens residing or traveling abroad who require a U.S. passport are issued the latest state-of-the-art passports that incorporate photo-digitized images and other enhanced security features. These passports are produced at a domestic U.S. passport facility. U.S. citizens are encouraged to apply early for renewal of expiring passports.

Reminder for Dual National U.S. Citizens: U.S. law requires all U.S. citizens, including dual-national citizens, to enter the United States using their U.S. passport. We urge all U.S. citizens to keep their U.S. passports current.

The Consular Section of the U. S. Embassy in Yerevan provides a variety of services for U.S. citizens. There are two units in the Consular Section: the U.S. Citizen Services Section and the Visa Section. Please note that American Citizen Services appointments are NOT for visa-related questions or issues. Additionally, do not make an appointment at the Embassy for Social Security issues.  All Social Security issues must now go directly though the Federal Benefit Unit in Athens.

All American Citizen Services visitors should schedule your appointment on-line.

If you need immediate assistance, please contact the U.S. Citizen Services section via email at ACSYerevan@state.gov. Our phone number is (+374) 10 49 45 85. Please leave a voicemail and we will return your call within one business day.  We cannot answer questions regarding visas. If you have any questions about visas, please contact us here.  Calls regarding visas will not be returned.  If you are an American Citizen requiring immediate emergency assistance after hours or on a weekend, please dial +10 49 44 44.

Overview

You are not allowed to enter the U.S. Embassy while carrying any of the following items:

  • Battery-operated or electronic devices such as mobile phones, digital diaries, smart watches, pagers, cameras, audio/video cassettes, compact discs, MP3s, floppy disks, laptops, or portable music players
  • Large shoulder bags/purses – only bags that can be carried by hand will be permitted
  • Bags such as travel bags, backpacks, briefcases, suitcases, leather, cloth bags, and zip folders – you can only carry plastic bags containing application-related papers
  • Food and liquid items
  • Sealed envelopes or packages
  • Cigarettes, cigars, match boxes, lighters
  • Sharp objects such as scissors, pen knives or nail files
  • Weapons or explosive materials of any kind 

This list is not exhaustive. Other items may be prohibited at the discretion of security staff.

There is no facility at the U.S. Embassy to store prohibited items. You must make arrangements to store these items before entering. If you arrive at the Embassy with suitcases or travel bags, you will be turned away and required to make another appointment.

Due to security considerations, there is no information window for walk-in visitors at the U.S. Embassy. Only applicants with scheduled interviews will be admitted.

Alerts and Messages

See all Messages and Alerts for U.S. Visitors to Armenia.