U.S. Citizen Services

The Consular Section of the U. S. Embassy in Yerevan provides a variety of services for U.S. citizens. There are two units in the Consular Section: the U.S. Citizen Services Section and the Visa Section. Please note that American Citizen Services appointments are NOT for visa-related questions or issues. Additionally, do not make an appointment at the Embassy for Social Security issues.

All American Citizen Services visitors should schedule your appointment on-line. All visitors to U.S. Embassy Yerevan must follow the Republic of Armenia’s COVID-19 requirements which require individuals entering Armenia via the airport or land border to provide documentation of vaccination against COVID-19 at least 14 days prior to arrival, or a negative COVID-19 test taken within 72 hours of arrival, or submit to testing upon arrival and self-isolate until test results are received.  Additionally, all visitors to the U.S. Embassy for any consular services must wear a face mask. Individuals without a face mask will not be permitted to enter the U.S. Embassy and will have to reschedule their appointment.

You can contact the U.S. Citizen Services section via email at ACSYerevan@state.gov. You can also reach us by phone during business hours. Our phone number is (+374) 10494585. If you have an emergency and need to reach us outside of business hours, please contact (+374) 10494444.

***New*** DS-82 Drop Off Hours Every Friday Starting September 10

Beginning Tuesday, September 7, 2021 U.S. citizens applying for a passport renewal via a DS-82 form will no longer be required to make an appointment. Starting the week of September 7, applicants applying to renew passports via a DS-82 DO NOT NEED TO MAKE AN ONLINE APPOINTMENT. Instead, they should visit the ACS section any Friday (excluding holidays) between 9 am – 12 pm. Applicants must bring a completed, correct DS-82 form which is completed, signed, and dated the day of drop off. Applicants also much bring their current passport, recent passport photos, and cash payment (dollars or drams).  DS-82 Walk In Hours will be offered every Friday, excluding holidays, between 9 am – 12 pm. You can find the DS-82 form and more information on filling it out here.

To be eligible for this service, you must meet these criteria:

  • Your current passport was issued when you were age 16 and older;
  • Your current passport was issued in the last 15 years;
  • Your current passport must be in your possession (not lost or stolen);
  • Your current passport must be undamaged (other than normal wear and tear);
  • Your current passport was issued in your name or you can provide documents to support a name change.

If you DO NOT meet the above criteria, please make an appointment online. Please note that families with minors renewing passports with DS-11 forms MUST make appointments online through the scheduling system here. This application requires both parents and the minor child to be present at the interview.

U.S. Citizens Outside of Armenia

U.S. citizens living outside of Armenia who travel to Armenia for passport or Consular Report of Birth Abroad appointments may utilize courier services (DHL) to receive your passport or Consular Report of Birth Abroad. Individuals who wish to do so must provide a pre-paid courier envelope at the time of their interview, and must work directly with the courier service on shipping.

Social Security

All Social Security issues must now go directly though the Federal Benefit Unit in Athens. Our Social Security page gives the details.

Do not make an appointment at the Embassy for Social Security issues.

Alerts and Messages

COVID-19 Information
See all Messages and Alerts for U.S. Visitors to Armenia.