Passport Services

All American Citizen Services visitors should schedule your appointment on-line.

You are not allowed to enter the U.S. Embassy while carrying any of the following items:

  • Battery-operated or electronic devices such as mobile phones, digital diaries, smart watches, pagers, cameras, audio/video cassettes, compact discs, MP3s, floppy disks, laptops, or portable music players
  • Large shoulder bags/purses – only bags that can be carried by hand will be permitted
  • Bags such as travel bags, backpacks, briefcases, suitcases, leather, cloth bags, and zip folders – you can only carry plastic bags containing application-related papers
  • Food and liquid items
  • Sealed envelopes or packages
  • Cigarettes, cigars, match boxes, lighters
  • Sharp objects such as scissors, pen knives or nail files
  • Weapons or explosive materials of any kind

This list is not exhaustive. Other items may be prohibited at the discretion of security staff.

There is no facility at the U.S. Embassy to store prohibited items. You must make arrangements to store these items before entering. If you arrive at the Embassy with suitcases or travel bags, you will be turned away and required to make another appointment.

Due to security considerations, there is no information window for walk-in visitors at the U.S. Embassy.

DS-82 Drop Off Hours Every Friday (excluding holidays and November 25, 2022 , December 23, 2022 and January 7, 2023).

U.S. citizens applying for a passport renewal via a DS-82 form will no longer be required to make an appointment.  Instead, they should visit the American Citizen Services section any Friday (excluding holidays and administrative days) between 9 am – 12 pm.  Applicants must bring a completed, correct DS-82 form to be signed and dated on the day of drop off. Applicants must also bring their current passport, recent passport photos, and cash payment (dollars or drams).  You can find the DS-82 form and more information about filling it out here.

To be eligible for this service, you must meet these criteria:

  • Your current passport was issued when you were age 16 and older.
  • Your current passport was issued in the last 15 years.
  • Your current passport must be in your possession (not lost or stolen).
  • Your current passport must be undamaged (other than normal wear and tear).
  • Your current passport was issued in your name, or you can provide documents to support a name change.

If you DO NOT meet the above criteria, please make an appointment online. Please note that families with minors renewing passports with DS-11 forms MUST make appointments online through the scheduling system here.  This application requires both parents and the minor child to be present at the interview.

Passport applicants must bring the following:

  • Printed and completed passport application
    • DS-11 for first-time adult applicants (16 years of age or older) and for cases in which the passport has been lost or stolen.
    • DS-82 for renewal of an adult passport.
    • DS-11 for children under 16 years of age.

PLEASE NOTE: all applicants issued a Social Security Number must provide it on their passport application forms.

  • Most recent U.S. passport. If your U.S. passport is expired, you must provide another valid identification (e.g. driver license, military ID card, foreign passport, or other government-issued photo ID), with photocopies.
  • One (1) recent (taken within six months) photo sized 2 inches x 2 inches (5cm x 5cm) with a plain white background. Find complete regulations on photos here.  The Embassy must reject any photographs that do not meet the specified requirements.
  • The appropriate fee, as listed below. The fee must be paid in cash at the Consular Section.
    • USD 165 or the equivalent in Armenian dram for first-time adult applicants (16 years of age or older), and for cases in which the passport has been lost or stolen.
    • USD 130 or the equivalent in Armenian dram for renewal of an adult passport.
    • USD 135 or the equivalent in Armenian dram for children under 16 years of age.

In the case of a first-time application or lost or stolen passport, we require proof of identity. Documents must show the applicant’s face clearly and full name and may include an original driver’s license or other photo identification.

If a passport is lost or stolen, the applicant must bring a copy of the police report for a lost or stolen passport and also prepare a statement regarding a lost or stolen passport (DS-64).

All minor passport applicants must bring the following:

  • Printed and completed passport application
    • DS-11 for children under 16 years of age and first-time adult applicants (16 years of age or older) and for cases in which the passport has been lost or stolen.
      PLEASE NOTE: all applicants issued a Social Security Number must provide it on their passport application forms.
  • Most recent U.S. passport. If your U.S. passport is expired, you must provide another valid identification (e.g. driver license, military ID card, foreign passport, or other government-issued photo ID), with photocopies.
  • One (1) recent (taken within six months) photo sized 2 inches x 2 inches (5cm x 5cm) with a plain white background. Find complete regulations on photos here.  The Embassy must reject any photographs that do not meet the specified requirements.
  • The appropriate fee, as listed below. The fee must be paid in cash at the Consular Section.
    • USD 135 or the equivalent in Armenian dram for children under 16 years of age.
    • USD 165 or the equivalent in Armenian dram for first-time adult applicants (16 years of age or older), and for cases in which the passport has been lost or stolen.
      If a passport is lost or stolen, the applicant must bring a copy of the police report for a lost or stolen passport and also prepare a statement regarding a lost or stolen passport (DS-64).
  • Both parents of a U.S. citizen child must consent to the issuance of a passport to a child under the age of 16 unless the signing parent has sole custody of the child. Parents with sole custody must submit the original court decree granting them sole custody or other documentation showing they are a single parent, with copies. Parents of children under the age of 16 must accompany their child to the Consular Section for the application process. If one parent is unable to attend, that parent must complete a statement of consent or special circumstances (DS-3053 for non-applying parent and/or DS-5525 for applying parent). In the case of a DS-3053, if the non-applying parent is located in a country where the U.S. does not have an embassy, consulate, or protecting power, then the applying parent must submit a locally notarized form DS-3053 completed by the non-applying parent and complete a form DS-5525, or a signed and dated statement detailing the non-applying parent’s situation and efforts to obtain an acceptable notarization.
  • Both parents’ valid passports, with photocopies.
  • All the child’s current U.S. and foreign passports, with photocopies.
    Child’s original U.S. birth certificate or the Consular Report of Birth Abroad certificate, with a photocopy. If the child was naturalized in the United States, please bring the original Certificate of Naturalization, original foreign birth certificate, and an English translation of that document.
  • Age under 16 must present a series of photographs showing how they have grown since their last passport application (photos will be returned to applicants). Please bring printed copies of photos with you to your appointment.  You will not be allowed to bring cell phones with you into the Embassy.

** If you have lost or misplaced your “green card” or have questions about Returning Resident Visas, please visit https://am.usembassy.gov/visas/immigrant-visas/lost-green-card/ or https://am.usembassy.gov/visas/immigrant-visas/returning-resident-visa/. **

Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian. Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview. Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):

  • Given space limitations in the consular section, not more than one attendee at a time will be allowed to accompany an applicant (or the applicant’s parent or guardian if the applicant is a minor).
  • Attendance by an attorney does not excuse the applicant and/or the minor applicant’s parent or guardian from attending the appointment interview in person.
  • The manner in which a passport or CRBA appointment interview is conducted, and the scope and nature of the inquiry, shall at all times be at the discretion of the consular officer, following applicable Departmental guidance.
  • It is expected that attorneys will provide their clients with relevant legal advice prior to, rather than at, the appointment interview, and will advise their clients prior to the appointment interview that the client will participate in the appointment interview with minimal assistance.
  • Attorneys may not engage in any form of legal argumentation during the appointment interview and before the consular officer.
  • Attendees other than a parent or guardian accompanying a minor child may not answer a consular officer’s question on behalf or in lieu of an applicant, nor may they summarize, correct, or attempt to clarify an applicant’s response, or interrupt or interfere with an applicant’s responses to a consular officer’s questions.
  • To the extent that an applicant does not understand a question, s/he should seek clarification from the consular officer directly.
  • The consular officer has sole discretion to determine the appropriate language(s) for communication with the applicant, based on the facility of both officer and applicant and the manner and form that best facilitate communication between the consular officer and the applicant. Attendees may not demand that communications take place in a particular language solely for the benefit of the attendee. Nor may attendees object to or insist on the participation of an interpreter in the appointment interview, to the qualifications of any interpreter, or to the manner or substance of any translation.
  • No attendee may coach or instruct applicants as to how to answer a consular officer’s question.
  • Attendees may not object to a consular officer’s question on any ground (including that the attendee regards the question to be inappropriate, irrelevant, or adversarial), or instruct the applicant not to answer a consular officer’s question. Attendees may not interfere in any manner with the consular officer’s ability to conduct all inquiries and fact-finding necessary to exercise his or her responsibilities to adjudicate the application.
  • During a passport or CRBA appointment interview, attendees may not discuss or inquire about other applications.
  • Attendees may take written notes, but may not otherwise record the appointment interviews.
  • Attendees may not engage in any other conduct that materially disrupts the appointment interview. For example, they may not yell at or otherwise attempt to intimidate or abuse a consular officer or staff, and they may not engage in any conduct that threatens U.S. national security or the security of the embassy or its personnel. Attendees must follow all security policies of the Department of State and the U.S. embassy or consulate where the appointment interview takes place. Attendees may not engage in any conduct that violates this policy and/or otherwise materially disrupts the appointment interview. Failure to observe these parameters will result in a warning to the attendee and, if ignored, the attendee may be asked to leave the appointment interview and/or the premises, as appropriate. It would then be the applicant’s choice whether to continue the appointment interview without the attendee present, subject to the consular officer’s discretion to terminate the appointment interview. The safety and privacy of all applicants awaiting consular services, as well as of consular and embassy personnel, is of paramount consideration.