The Consular Section of the U.S. Embassy in Yerevan is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- Nonimmigrant Visas:
The consular section does not handle non-immigrant visa scheduling issues. For all inquiries regarding scheduling appointments, paying the MRV fee, or submitting an application, please contact our scheduling service by clicking here: English, Farsi, Armenian.
The vast majority of other inquiries are answered on our website. If you have reviewed our website fully and still have a question, you may contact us by email.
For questions about non-immigrant visa services for Iranians – IranNIVYerevan@state.gov.
For questions about non-immigrant visa services for all other nationalities – email@example.com
- Fraud Concerns:
If you have any information regarding fraudulent visa applications, please contact YerevanFPU@state.gov.
Please note that only emails related to fraud will be answered.
- Fax & Mail:
You should only send documents to the consular section via mail if specifically instructed or requested by consular staff. Please do not send any unsolicited documents in advance of an applicant’s interview, as they will not be matched to the applicant’s case and will not be reviewed prior to the visa interview. Applicants should bring any relevant documents with them to their interview.
Our mailing address is:
1 American Avenue
Visiting the Embassy
Please come for your interview fully prepared with your supporting documentation. Applicants should arrive at the consular section no earlier than 20 minutes before your scheduled appointment time. You will not be admitted into the embassy for your interview more than 15 minutes prior to your appointment time. Electronic items, including cell phones, cameras, beepers and pagers are prohibited from the Embassy compound and should be secured elsewhere before entering. Applicants may spend up to 2 hours at the consular section until the interview is complete.
At the interview, only the applicant will be allowed into the building unless the applicant is a minor (age under 18) accompanied by a parent or legal guardian or a disabled applicant accompanied by an assistant. Relatives, friends, employers, lawyers etc. (including U.S. citizens) will not be allowed to be present during the interview process.
Applicants for H, L, O, P, E visas or groups consisting of 5 and more applicants traveling together must send their application and supporting documents to the consular section in advance via DHL, UPS, FedEx, or local mail so that they are received at least one week in advance of your interview. Failure to do so could cause delays in processing your case. Click here for our mailing address. For more information about temporary work visas, visit: http://travel.state.gov/content/visas/en/employment.html.
Applicants for A and G visa categories are generally visa interview and application fee exempt, and should submit their documents (passport, application confirmation page, one recent visa photo, dip note from MFA or note verbal as appropriate, birth and/or marriage certificates for derivative family members) to our office any Tuesday or Thursday from 11:00 – 12:00. It takes from 2-4 business days to process such applications. Exceptions outside these hours require prior approval by contacting Consyerevan@state.gov.
Visa Renewal & Age-Based Waivers
Embassy Yerevan is pleased to announce that non-immigrant visa applicants over the age of 79, and certain applicants who are renewing their visas may qualify for a waiver of their in-person consular interview. The on-line application will inform you if you are eligible for an in-person interview waiver.
IMPORTANT NOTE: Qualifying for an interview waiver is not the same as qualifying for a visa. Applicants who qualify for an interview waiver but are not clearly approvable by the consular officer under all laws pertaining to the visa type – including the presumption of immigrant intent that applies to most non-immigrant visas – will be required to appear for an interview.
Based on the answers you provide while creating an appointment scheduling account at https://ais.usvisa-info.com/ you will be automatically prompted to apply for a waiver of the in-person interview if you qualify. Please also note that consular officers have the discretion to require an in-person interview from any applicant, even if they qualify for a personal appearance waiver.
Applicants Qualifying for Personal Appearance Waiver
Under certain conditions, applicants who are renewing a nonimmigrant visa are exempt from fingerprint collection and visa interview, and do not need to schedule any consular section appointment.
This special exemption applies to applicants over 79 years old
Applicants meeting ALL of the following qualifications:
- You have already provided 10-finger digital fingerprints at Embassy Yerevan on or after May 1, 2007 and
- You are applying for the same visa classification (NOTE: E, H, L, P, and R applicants are not eligible. F applicants are not eligible if they are changing programs or schools. J applicants are not eligible if they have changed their SEVIS ID number); and
- The bio data has not changed (name, place of birth and date of birth); and
- The previous visa is currently valid, or has expired within the last 12 months.
Applicants over 79 OR who meet ALL of the other qualifications, may submit their nonimmigrant visa applications via courier services. For more information please visit https://ais.usvisa-info.com/en-AM/niv/information/courier. Applicants can also designate third parties to drop off and pick up their passports for them by providing a letter of authorization signed by the applicant that contains the third party’s full legal name and a photocopy of the applicant’s identification (passport or national ID card). For more information please visit https://ais.usvisa-info.com/.
Applications submitted via courier must include the following documents:
- Valid passport
- DS-160 – printed confirmation page only
- One photo meeting the photo requirements
- Receipt for visa application fee paid
- Additional documents as required by your visa type (this information is available on the website during the registration/scheduling process.)
Applicants who have previously been refused a visa in the same visa class are not eligible unless the refusal was subsequently overcome. 214(b) refusals are considered overcome by a subsequent visa issuance.
FOR IRANIAN AND SYRIAN APPLICANTS: Current guidelines require that all Iranian and Syrian nationals applying for a visa must apply in person, regardless of age, visa category, or renewal status. This includes Iranian and Syrian nationals who also hold Armenian passports.
Frequently Asked Questions
How do I apply for a non-immigrant visa?
Please click here for step-by-step instructions.
Where can I find general information on non-immigrant visas, such as resources to help me decide which type of visa to apply for?
My interview only lasted a few minutes. Is it normal for visa decisions to be made this quickly?
Due to the high demand for non-immigrant visas, we conduct dozens or even hundreds of interviews per day. As a result, our consular officers are trained to determine visa eligibility during the course of a brief interview. Your application also provides a great deal of information regarding your eligibility for a visa, and the consular officer will review it closely, usually before you arrive at the window for your interview.
What is the consular officer looking for in a visitor visa (B1/B2) interview?
According to Section 214(b) of the Immigration and Nationality Act, the consular officer must assume that all applicants for tourist visas are intending immigrants. That means it is your responsibility to demonstrate that you plan to use the visa for its intended purpose. The consular officer will primarily be looking at the intent of your travel and your ties to your home country.
For more information on refusals under section 214(b): http://travel.state.gov/content/visas/en/general/denials.html
What constitutes ties?
Ties include any aspect of your life that binds you to your home country. These can include but are not limited to familial, social, professional, and financial ties, as well as a pattern of prior travel. Each person’s circumstances are different, so there is no single definition of strong ties.
Why did the consular officer make a decision without looking at my documents?
If you feel that you have documents that are important to demonstrating your ties or explaining the purpose of your travel (such as bank documents or a conference registration), you should bring them with you to the interview. However, consular officers are trained to base their decisions largely on the answers you provide during the interview, as well as your application form. We encourage you to focus on clearly and honestly answering the questions the officer is asking of you rather than on attempting to present a wide array of documents.
I’ve already purchased my ticket for travel to the U.S. Am I guaranteed a visa?
We encourage applicants to wait until after their visa interview before purchasing plane tickets. The purchase of a plane ticket in most cases will have very little influence on a consular officer’s decision.
My relative in the U.S. has promised to fund my travel. Should I provide a letter of invitation?
Applicants sometimes place a great deal of importance on letters of invitation or support from relatives and friends. While you are welcome to bring a letter of invitation, please be aware that in most cases they do not heavily influence the officer’s decision. We understand that friends or family may be paying for plane tickets and/or food and lodging. However, a promise to support a friend or relative is usually not sufficient to prove that the applicant has strong ties to their home country and will return. Even if someone else is bearing the cost of the trip, the applicant must prove that she or he will be compelled to come back to their residence abroad after a brief stay in the U.S.
Isn’t it better not to disclose that I have close relatives living in the United States, that I have an immigrant visa petition on file, or that I have previously been denied? What are the consequences if I conceal or misrepresent information or submit fraudulent documents?
You should always be honest with the consular officer, and answer any questions posed to the best of your ability. We understand that many people have relatives in the United States but intend only a short visit, or have immigrant visa petitions on file but do not plan to immigrate at this time. Having family in the U.S. or having an immigrant visa petition on file does not automatically disqualify you from getting a visa. Failure to disclose these facts, many of which are most likely already known to the interviewing officer, can irreparably damage an applicant’s credibility and result in a denial. When an interviewing officer uncovers any attempt to conceal or misrepresent facts, the application will be denied and the applicant may be found permanently ineligible to enter the United States.
What if I’ve been refused under section 214(b) in the past? Does that disqualify me?
A refusal under section 214(b) is not permanent. You may reapply at any time after a refusal under section 214(b). The consular officer will take your previous refusal into account but will give you an opportunity to explain why you now believe you qualify.
Can I appeal the decision?
Determinations of eligibility for a non-immigrant visa cannot be appealed. Keep in mind that a refusal under 214(b) is not permanent, and you can reapply at any time. We encourage you to reapply only if you believe that your situation has changed since your previous refusal or you have additional information that could help to overcome the presumption of immigrant intent. When possible, you will see a different interviewing officer to ensure fairness.
What if I overstayed a previous visa, but do not plan to break the law in the future?
Overstaying a visa may result in your being ineligible for a tourist visa for a period of time after your departure from the United States. However, depending on the period of time that you were unlawfully present, you may not be ineligible at all. You should clearly and honestly explain your situation to the consular officer. For more information, click here and scroll down to “INA Section 212(a)(9)(B)(i) – Unlawful Presence in the United States.”
The officer told me that my case is in administrative processing. When will my visa be ready?
We cannot provide an exact timeline for the conclusion of your administrative processing, but it is not unusual for it to take several months. If you receive a request for further information or documents during your administrative processing, please reply quickly and completely in order to keeps the process moving. You can learn more about the process and check for your case number here.
For non-immigrant applicants, your case number begins with “AA…” and is located under the barcode on the “Online Nonimmigrant Visa Application (DS-160)” confirmation sheet that you printed out and brought to your interview. When your case number is announced on the page linked to above, please return your passport to the Embassy so that we can continue processing your case.
If my case does not require additional administrative processing, can I pick up my visa right after my interview?
We do not provide same-day or next-day visa pickup. Your visa will be delivered to you at the UMAKS service location at 27 Amiryan str, Yerevan from Monday through Friday from 09:00 AM to 6:00PM, excluding Armenian holidays. If your application is approved at your visa interview, your visa will be ready for pick in approximately five business days. You’ll receive an email when the visa is ready for delivery.
You can confirm if your visa is ready to be picked up at https://ais.usvisa-info.com/. Select the country where you applied for your visa, and access your account using your email address and password that you created when scheduling your visa appointment. Your waybill number and the delivery status will appear on the “applicant summary” screen.
For more information please visit https://ais.usvisa-info.com/en-AM/niv/information/courier.
My visitor visa has been issued. How long can I stay in the U.S., and when can I travel?
For Armenian citizens, a visitor visa will generally be valid for multiple entries within a period of ten years. Iranian citizens usually receive visitor visas valid for a single entry within a period of three months.
The date of expiration on your visa does NOT represent the last day that you can be in the United States. The validity period on the visa represents the time during which you may apply for admission into the United States. Therefore, the date of expiration is the last day that you may arrive at a U.S. port of entry to request permission to enter the country. For example, if your visa expires on May 13, 2017, you can travel to the U.S. and request admission at a port of entry until midnight on May 13, 2017. The U.S. Customs and Border Patrol agent at the port of entry will decide how long you are authorized to stay. You are required to depart before the date entered into your passport by the agent.
Please note that, even if the U.S. Customs and Border Patrol agent authorizes a stay of 6 months, visitors are generally expected to follow their original travel plans as provided to the consular officer. Significant changes in travel plans can impact future applications for travel to the U.S.
I have a paper I-94 form. What information do I need to know?
The I-94 is now an automated form. All of your questions regarding the I-94 can be answered on the Customs and Border Patrol website.
How can I contact the consular section with questions?
The best way to reach us is by email. We monitor email messages closely and respond as quickly as possible. You can reach us at ConsYerevan@State.gov. Iranian applicants should contact us at IranNIVYerevan@State.gov. The answers to most questions are available on this site as well as the State Department’s visa information site. Please read both thoroughly before contacting us.
What are the benefits of the visa validity extension?
Armenian citizens who regularly travel back and forth between the U.S. and Armenia will benefit from the longer validity by not having to apply and pay the application fee every year. Businesses in both countries, including the tourism industry, will benefit from increased travel, investment, and business development opportunities between the two countries. Longer visa validity will allow students and exchange visitors to return to their home countries during school and work holidays more easily.
Will these changes in visa validity affect fees?
There will be no change in visa application fees. The basic visa fee of 160 USD includes appointment scheduling. Visa information is available free online at https://ais.usvisa-info.com/.
Will changes in visa validity have any effect on visa eligibility?
The same standards of eligibility for a U.S. visa will apply as before this extension in validity.
Will applicants with previous visas still be eligible to apply for visa renewal via the Interview Waiver Program?
The Interview Waiver Program (IWP) remains a valuable tool to many visa holders who wish to renew visas. A great majority of current tourist, business visitor, student, and exchange visitor nonimmigrant visa holders will remain eligible for IWP processing.
Will the increased visa validity allow me to stay longer in the United States?
It is important to note that visa validity is NOT the same as the allowed duration of stay. A visa allows a foreign citizen to travel to a U.S. port of entry where a Customs and Border Protection officer will grant admission to valid travelers. In doing so, the officer will inform the traveler of the permitted length of stay. The current change in visa validity does NOT change the permitted duration of stay for any visa class. Remaining in the United States beyond your allowed duration of stay can result in a violation of U.S. immigration laws and may cause you to be ineligible for travel to the United States in the future.
When is the right time to apply for this longer-validity visa?
The up-to ten-year validity visa is not a temporary offer, but represents a long-term reciprocal commitment. While an applicant should generally apply well in advance of their anticipated travel date, an individual with a currently valid visa or with no current travel plan should not rush to apply.
If the visa currently in my passport has one year validity, does it now have a longer validity?
Existing visas will be valid only until the expiration date printed on the current visa. This extension does NOT increase the validity of visas already issued. To obtain a visa with extended validity, holders of valid or recently-expired visas will need to apply again. Please note that many visa applicants are eligible for the Interview Waiver Program under which an interview may not be required.
Will dependent family members of students and exchange visitors also be eligible for these increases in visa validity?
Yes, all qualified dependent family members of students and exchange visitors will be eligible for these same increases in visa validity.
Can I apply for a ten-year visa if I am an Armenian national living in a country other than Armenia?
Yes, maximum visa validity is determined by the reciprocity arrangement with the country that issued your passport and not the country in which you apply.
How long should I plan to remain in Armenia?
We understand that you have traveled a long way and therefore we process visa applications as quickly as possible. If your case is approved and does not require additional administrative processing, your visa will normally be ready 5 business days after your interview. If you must return to Iran before your visa is ready, you may arrange to have your passport delivered at a later date in order for us to print your visa.
Do I need to schedule my appointment through a travel agency?
No. Visa appointments may be scheduled free of charge by telephone by calling our local number at +374 60 270 113 (if dialing outside of Armenia) or 060 270 113 (if dialing within Armenia) or online at https://ais.usvisa-info.com/. While some applicants prefer to work with a travel agency, these agencies will normally charge an additional appointment fee that is not required by the Embassy.
We have seen several cases in which third parties have filled in incorrect information on an applicant’s form. Please keep in mind that you are solely responsible for the content of your application. Incorrect or misleading information can lead to a denial of your application. Also, please ensure that you indicate in the space provided on the DS-160 form whether a third party assisted you in preparing the application.
Administrative Process Status for Non-Immigrant Visa Applicants
PLEASE NOTE: Due to high demand, we are currently experiencing delays in administrative processing. We cannot provide estimates for when administrative processing will be completed for any case, but due consideration is given to program start dates for students and exchange visitors.
If your case number appears here, please follow these instructions. Keep in mind that failure to follow them will result in delays in receiving your visa.
- Visit: https://usvisa-info.com
- Log into your account
- Select the option “Consular Section instructed me to send more documents.”
- Print the resulting “Courier In Authorization Certificate” that will appear at the bottom of the page.
- Drop off the “Courier In Authorization Certificate and your passport at the UMAKS/DHL office at 27 Amiryan St., Yerevan.
IMPORTANT: The courier will not be able to accept your passport without “Courier In Authorization Certificate.
Please note that it usually takes at least 5 business days before you receive an email notification that you can pick up your passport from the same UMAKS/DHL office, Monday through Friday from 09:00 AM to 6:00PM, excluding Armenian holidays.
Applicants can also designate third parties to drop off and pick up their passports for them by providing a letter of authorization signed by the applicant that contains the third party’s full legal name and a photo copy of the applicant’s identification (passport or national ID card). For more information please visit https://sis.usvisa-info.com/.
Please call the Visa Information Service Call Center at 374 60 270 113 if you need further assistance.
Printing your visa requires 2-3 business days after we receive your passport. Due to the high volume of visas we are printing, there are no exceptions or expedited printing requests, even if you have already purchased your return ticket. Case numbers are posted daily. If your case number has not been posted, you can safely assume that your administrative processing is still pending. Generally, there is no need to contact the consular section unless there has been a change in your purpose of travel.
Your case number begins with “AA…” and is located under the barcode on the “Online Nonimmigrant Visa Application (DS-160)” confirmation sheet that you printed out and brought to your interview.
The date stated here, next to your case number, is not a new appointment date. It is the date that your administrative processing expires. Failure to receive your visa prior to that date will result in significant delays in your visa issuance. We strongly advise you to send your documents/passports to our office at your very earliest convenience after your case number is announced below.
When your case number appears, please return with your passport, 221(g)-Additional Information Sheet, a new (less than 6 months old) photo, and any documents requested by the consular officer to the U.S. Embassy Yerevan Consular Section (via UMAKS courier).
Applicants can also designate third parties to drop off and pick up their passports for them providing a letter of authorization signed by the applicant that contains the third party’s full legal name and a photo copy of the applicant’s identification (passport or national ID card). For more information please visit https://sis.usvisa-info.com/.
Student (F and J visa) applicants should notify us of any changes to their program start date, school, field of study, or SEVIS number before returning their passport to us for issuance. Without being notified of this information, student visas may be printed with errors. Misprinted student visas will not be reprinted.